Terms of use

These terms are between you and Clayista. By creating an account or using the site you accept them. If you are using Clayista on behalf of a studio or a business, you are confirming that you may accept them for that organisation.

• Give us an email address you actually read — it is how we send sign-in links, order updates, and notice of anything important.
• Keep your sign-in secure. Anything done from your account is treated as done by you, so tell us at once if you think someone else has access.
• One account per person. Sharing a single login around a studio is not what it is for, and a studio plan is coming for exactly that reason.
• You need to be old enough to enter a contract where you live, and at least 13 in any case.

Do not do these things:

• Scrape the site, hammer our servers, or run automated processes against the studio.
• Resell or sublicense access to Clayista itself, or share an account to avoid paying for one.
• Abuse share links — for example using them to distribute unlawful material, or attempting to reach designs you were not given a link to.
• Upload content you do not have the right to upload, or anything unlawful, hateful, or infringing in a design, photo, or stamp you make public.
• Attempt to break, probe, or reverse engineer the service, or work around usage limits.

If an account is used this way we may suspend it. Where the situation allows it, we will contact you first.

Everything you make in Clayista — designs, profile curves, glaze combinations, stamps, journal entries, and photographs — belongs to you. We claim no ownership over any of it, and no ownership over the pottery you throw from it.

To run the service we need a narrow licence, and only that: permission to store your content, to process and render it so the studio can show it back to you, and to display a design publicly at a share URL that you created. The licence exists to operate Clayista and nothing else. It is non-exclusive, worldwide only because the internet is, and royalty-free.

Revoke a share link and public display ends. Delete your account and the licence ends with it. We will not use your work in our own marketing without asking you first.

The Clayista name, the site, the software, the glaze library data, and the illustrations are ours or our licensors’. You may use the service as these terms allow; that does not transfer any of it to you. Feedback you send us we may act on freely, without owing you anything for it — though we are usually glad to say thank you.

Printed tools are made to order from the file generated by your design. The preview and the exported model are the specification: what we print is what that file describes, so check dimensions before ordering.

• Prices are shown in US dollars at checkout and include the item and the printing. Shipping is added separately.
• We aim to print within 5 business days and then ship with tracking.
• Because each item is made for you, we do not accept change-of-mind returns. Defective or damaged prints are replaced free — the details are in Shipping and returns.
• Printed tools are studio tools. They are not food-contact items and should not be fired.

Clayista is free during early access. When paid plans begin, these rules apply and we will email you before any of it starts.

• You pay the price shown at the time you subscribe, billed in advance for the period you chose.
• You can cancel at any time. Cancelling stops the next renewal and you keep the paid features until the end of the period you already paid for.
• Downgrading or cancelling never deletes your designs. Features that belong to a paid tier simply stop being available.
• Refunds follow the policy posted at the time, and we would rather sort out a problem than keep money from someone unhappy.
• If we change prices, existing subscribers get notice by email before it affects them.

Glaze previews are calibrated visual estimates, not chemistry.

Clayista never tells you a glaze is food-safe, that a combination is stable, or that a firing is safe. Your materials’ manufacturers and your kiln manual do. Application thickness, firing schedule, kiln atmosphere, and your clay body will all change the result, and the kiln gets the final word every time.

Clay weights and dimensions are calculations, not guarantees.

They are computed from your profile and the clay figures in use. Real clay, real hands, and real trimming vary. Calibrating with a piece you actually threw makes the numbers much better, and still not perfect.

The service is provided as is and as available. To the fullest extent the law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not promise the service will be uninterrupted or error free, though we do take it personally when it is not.

To the fullest extent permitted by law, Clayista is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost work, or lost or spoiled materials — including pottery, glaze, or kiln loads.

Our total liability for any claim relating to the service is limited to the amount you paid us in the twelve months before the claim arose, or one hundred US dollars if you paid us nothing.

Some jurisdictions do not allow certain limitations, in which case the limitations apply to the greatest extent they are allowed.

You may stop using Clayista and delete your account at any time. We may suspend or close an account that breaks these terms, or if we have to stop operating the service. If we close the service down, we will give you notice and a way to export your work first.

These terms are governed by the laws of the State of California, USA, without regard to conflict-of-law rules, and the state and federal courts located there have exclusive jurisdiction over any dispute. If any provision is found unenforceable, the rest stays in force.

We will update this page as the service changes, and the effective date at the top will change with it. For material changes we will email account holders before they take effect. Continuing to use Clayista after that means you accept the updated terms.

Questions about these terms go to hello@clayista.com. See also our Privacy policy.